- Group reservations are required for groups of 15 or more. Please contact us at 1-332-204-8500 or email us at groups@hudsonyardsnewyork.com to inquire about your group visit. Please contact us for more information on bringing your accessible group.
- Group reservations must be reserved 3 days in advance. Payment for ticket purchases must be made at the time of booking if made within 3 days. Group size may be limited and is subject to availability. Some blackout or other restrictions may apply.
- One chaperone per every 10 guests (ages 0-18) are required. Chaperones must remain with the group at all times. Chaperones must be older than 21 years to qualify as a chaperone.
- Tickets are required for all guests. Tickets for children age 5 and under are free. Children under 12 must be accompanied and supervised by an adult during their visit.
- One additional complimentary ticket will be given for every 20 paid group visitor reservation tickets.
- All refunds are at the discretion of the operator; please see an Experience Ambassador for assistance.
- No refunds shall be issued in the event of closure due to weather; however tickets can be rescheduled for a future date in these circumstances.
- We reserve the right to refuse or dismiss any group for misconduct.
- All groups are also subject to our general visitor policies found here. By booking your group, you agree to adhere to the Vessel Group Policies and FAQs, the Vessel Terms & Conditions, and the Vessel Guest Rules and Policies. All policies are subject to change without notice.
- Please allow 30-45 minutes for a visit to Vessel.
- Unapproved third-party guided tours are not permitted inside Vessel.
- No weapons of any kind will be permitted beyond the security checkpoint.
- Audio or visually distracting items including, but not limited to, horns, whistles, megaphones, flags, banners are not permitted.
- Costumes and masks for non-PPE purposes are to be cleared by our security personnel on-site. If costumes are deemed inappropriate and/or unsafe, Vessel has the right to deny entry or request costume removal.
- There are no storage options for groups available at Hudson Yards.
- No food and drink (except water in clear plastic bottles) is allowed on the Vessel. Glass bottles are strictly prohibited.
- Groups may also visit and make reservations at the restaurants at Hudson Yards. To find out more information and make reservations directly with each restaurant, please visit www.hudsonyardsnewyork.com/food-drink/
- Find out more about the other working, living, shopping, dining, and sightseeing options at Hudson Yards at www.hudsonyardsnewyork.com.
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